Available in🇲🇾 Malaysia
Alipay+ lets your Malaysian business accept payments from customers paying with an overseas e-wallet. Your customer pays in their wallet’s currency, Alipay+ handles the currency conversion, and you are settled in Malaysian ringgit, net of fees.
One integration gives you seven wallets under a single block at checkout. You choose which of them to offer — each wallet is enabled separately.
Payment Method EnablementAlipay+ is not enabled by default. Tell your account manager or our Support team which wallets you want and your agreed rate, and we will enable them for you. You need no agreement of your own with Alipay+ or with any individual wallet.
Supported Wallets
Alipay+ is for overseas customers only. To accept payments from Malaysian e-wallets such as Touch ‘n Go, Boost, MCash or GrabPay, see Wallets.
How Alipay+ Works
- The Alipay+ block appears at your checkout, surfacing wallets based on your customer’s geography. The customer picks one.
- Alipay+ hosts the approval — in the wallet’s cashier on web, or in the wallet app on mobile.
- The customer has 12 minutes to complete the payment. After that the payment is cancelled and the customer starts a fresh one.
- Alipay+ converts the amount and you are settled in Malaysian ringgit, net of fees.
Frequently Asked Questions
Do I have to offer all seven wallets?
Do I have to offer all seven wallets?
No. Only the wallets you agreed with us are switched on and appear at your checkout.
What currency does my customer pay in, and what do I receive?
What currency does my customer pay in, and what do I receive?
Your customer pays in their wallet’s currency. You receive Malaysian ringgit, net of fees, like any other payment on your account.
Can I refund an Alipay+ payment?
Can I refund an Alipay+ payment?
Yes, in full or in part. Disputes and chargebacks are not available for Alipay+ payments.
Will my customers be taken into their wallet app?
Will my customers be taken into their wallet app?
On web, customers see the Alipay+ payment page. On mobile they may also be shown the payment page in a browser rather than being taken straight into the app. The payment works either way.
Can I test Alipay+ before going live?
Can I test Alipay+ before going live?
A test mode flow is not available for Alipay+ today. Contact our Support team and we will confirm what is possible for your account.
Can I take recurring payments or subscriptions with Alipay+?
Can I take recurring payments or subscriptions with Alipay+?
No. Alipay+ is for one-time payments only.