Troubleshooting and FAQs

Troubleshoot common error scenarios and find answers to frequently asked questions about Standard Flutter integration.

What is order id and how to generate it?

Order creation is the primary step of the Razorpay payment flow. When customer clicks the pay button on your app, an Order is created and a corresponding order_id is generated in the response. This order_id must be passed to the Razorpay Checkout options added in your Flutter app. Know more about Orders.

What is the process for raising a request for a new feature?

To raise a request for a new feature, go to New Issue → Feature Request on our GitHub repository.

How can I update the existing 'razorpay-pod'?

• Go to iOS folder in your project and run ‘pod update’ to update all the pods.
• If you do not want to update all pods, run ‘pod update razorpay-pod’.

I have integrated with the Payment Gateway to accept payments on my mobile app. However, when I try to publish my app on the Apple App Store, it is getting rejected. The following message is displayed, "We noticed that your app offers a subscription with a mechanism other than the in-app purchase API." How to resolve this?

• Cause: As per Apple’s policy, if you use a subscription model in your iOS app, you must use Apple’s in-app purchase APIs. Apple does not redirect out of the app for digital product purchases.

• Resolution: Use Apple’s in-app purchase APIs.

In the new M1 MacBook, why am I not able to compile the Flutter Razorpay plugin for release mode?

This issue is caused by the new changes introduced in Xcode 12.

To resolve this:

1. Use Rosetta 2 for launching the app on your Mac.
2. Add the following lines to Podfile within post_install do |installer|.

podfile

installer.pods_project.build_configurations.each do |config|
  config.build_settings["EXCLUDED_ARCHS[sdk=iphonesimulator*]"] = "arm64"
end

Know more about compilation errors.

How can I check the Razorpay Flutter Standard SDK version?

To check the SDK version:

1. Open your Flutter project in your preferred code editor.
2. Open the pubspec.yaml file in the root directory of your project.
3. In the dependencies section, look for the Razorpay entry. The version number is specified next to the package name in the format x.y.z.

How can I update the Razorpay Flutter Standard SDK version?

To update the SDK version, follow these steps:

1. Open the terminal or command prompt and navigate to your project directory where the package.json file resides.
2. Use the following command to update the dependencies listed in your pubspec.yaml file to their latest compatible versions.

Update SDK

dart pub upgrade <razorpay_flutter>

3. If you are using a Flutter iOS application, run cd ios && pod repo update && pod update to ensure the internal iOS dependencies are updated to the versions set by the Razorpay package. This is because cocoapods may not automatically update the internal trunk spec to fetch the latest versions.
4. After running the update command, review the updates fetched by npm to ensure they do not introduce any breaking changes.
5. Conduct thorough testing to ensure that the updated packages do not adversely affect the application functionality and commit the changes.