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Troubleshooting & FAQs

Troubleshoot common error scenarios and find answers to frequently asked questions about the Razorpay WooCommerce plugin.
Razorpay WooCommerce integration allows you to accept payments on your WordPress WooCommerce store using the Razorpay Payment Gateway plugin. This guide covers the prerequisites and setup steps to integrate Razorpay with WooCommerce, enabling UPI, Cards, Netbanking and Wallets payments. Before you proceed:
  • Create a Razorpay account.
  • Understand the payment flow process.
  • Generate the API Keys from the Dashboard. To go live with the integration and start accepting real payments, generate Live Mode API Keys and replace them in the integration.
  • Before installing the Razorpay WooCommerce subscription plugin, it is essential to have WooCommerce for subscriptions already installed.
Handy Tips

Supported Versions

  • Wordpress v3.9.2 or higher
  • WooCommerce v4.0 or higher
  • PHP v7.0 or higher
  • php-cURL
Handy Tips
  • Ensure you have the php-cURL extension installed to make the network calls required to use this plugin.
  • The plugin is tested using WooCommerce v8.6.1

Integrations Steps

Check the integration steps to integrate your WooCommerce website with Razorpay Curlec Payment Gateway.

Support

  • Queries: If you have any queries, raise a ticket on the Razorpay Support Portal.
  • Feature Request: If you have a feature request, create an issue on GitHub.