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Troubleshooting & FAQs

Troubleshoot common error scenarios and find answers to frequently asked questions about the Razorpay WordPress plugin.
Before you proceed:
  • Create a Razorpay account.
  • Understand the payment flow process.
  • Generate the API Keys from the Dashboard. To go live with the integration and start accepting real payments, generate Live Mode API Keys and replace them in the integration.

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Supported Versions

  • You must be updated to WordPress v3.0.1 or higher.
  • If you are using WooCommerce with your WordPress site, use the WooCommerce plugin.

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Integrations Steps

Check the integration steps to integrate your Wordpress website with Razorpay Payment Gateway.

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Supported Products

Razorpay WordPress Plugin is only supported on Web Standard Checkout and the following products:

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Support

  • Queries: If you have any queries, raise a ticket on the Razorpay Support Portal.
  • Feature Request: If you have a feature request, create an issue on GitHub.